Elements 10: Runtime Error!

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i've been using photoshop elements 10 year no problems , great satisfaction. when tried launch yesterday , today (several times both days) got message shown

 

 

 

runtime error!

this application has requested runtime terminate in unusual way.

please contact application's support team more information.

 

 

the program terminates.

 

 

thank ~ miss program ;>)

 

geri

try resetting editor preferences

 

hold down ctrl+shift+alt keys , simultaneously click on edit button on welcome screen. release 3 keys , behind welcome screen closing it. or hold down keys whilst double clicking on photoshopelementseditor.exe

 

you should see pop box words: delete adobe photoshop elements settings file?

 

click on yes

 

close down elements , re-open in normal way - wait whilst rebuilds preferences.



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