FastForward (FF) and rewind (RW) trouble

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hi everybody! made dvd encore 2.0 2 timelines , menu. works except when hit ff , rw buttons on remote. instead of rewind makes jump previous chapter , faster @ 2x . if hit ff button twice or more doesn't accelerate 4x, 8x, 16x, etc. jumps next chapter.

i let "user's operations" available (i have encore in spanish version don't know how option called in english version) it's supposed let user fastforward or rewind movie.

can me please?

thank all!

oscar.

are talking watching on stand alone dvd player? not built-in encore preview function?

if so, sounds more player may malfunctioning. have tried on player?


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