JPGs created in Photoshop/Mac appear distorted on PCs

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we use creative suite cs6 on macs. (but not all) of our clients using pcs started reporting jpgs created them appeared heavily artifacted, saved @ extremely low quality. (screen grabs pcs confirm this.) when files sent these users perfect on mac. when clients attempt use these "suspect" jpgs on websites glitched. isn't email issue (same result using yousendit). , since pc-using clients not have problem, it's not strictly platform problem. haven't upgraded equipment or os since last time generated jpgs these same clients (without incident). has else had similar problem? ideas? don't know begin diagnose. adobe chat person vaguely suggested maybe hardware or software (duh).

one word: flakey colo profiles. that's 3 words, cause of since affects hardware accelerated decoding of jpgs in windows well. have them reset graphics configuration, make sure on end clean , you're not emebdding bad profiles...

 

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