Appcrash when starting Photoshop Elements 11.0 within Citrix session

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install ok

when logged on administrator on xenapp server, application starts without problem

 

we have 2 xenapp 6.0 servers

 

 

 

 

problem signature:

 

problem event name: appcrash

application name: photoshop elements 11.0.exe

application version: 11.0.0.0

application timestamp: 503fc2b0

fault module name: kernelbase.dll

fault module version: 6.1.7601.17651

fault module timestamp: 4e211319

exception code: 40010006

exception offset: 0000b9bc

os version: 6.1.7601.2.1.0.18.10

locale id: 2067

additional information 1: b962

additional information 2: b9628919c6485ac7176da7fa7cb8d625

additional information 3: fdc0

additional information 4: fdc003c6b6b181322a4d9fa35af838c5

 

read our privacy statement online:

 

 

we have same error code, using vdi in box, there fixes this?



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