Thread: Wireless Troubleshooting Guide dead end

https://help.ubuntu.com/community/wifidocs/wirelesstroubleshootingguide

don’t know how “official” (can official in open source other licence) have entered dead end dilemma in following it.

if lay out steps maybe can see went wrong, suggest else or @ least suggest better documentation

2. quick check

1. computer turned off, insert wireless adapter suitable port/slot.
2. turn on computer , log-in if/when prompted.
3. open terminal window , enter following command: nm-tool

code:

neave@king:~$ nm-tool    networkmanager tool    state: connected    - device: eth0  [auto eth0] ----------------------------------------------------   type:              wired   driver:            forcedeth   state:             connected   default:           yes   hw address:        f4:6d:04:93:47:b3     capabilities:      carrier detect:  yes      speed:           100 mb/s     wired properties      carrier:         on     ipv4 settings:      address:         192.168.1.101      prefix:          24 (255.255.255.0)      gateway:         192.168.1.254        dns:             194.168.4.100      dns:             194.168.8.100      neave@king:~$

machine not seem have detected wifi dongle. if case 3.1 tells refer to

https://help.ubuntu.com/community/wifidocs/wirelesstroubleshootingguide/devices

1. open terminal window , type:
lshw -c network

code:

neave@king:~$ sudo lshw -c network  neave@king:~$

as can see no output.

if case documentation says should work through section

https://help.ubuntu.com/community/wifidocs/wirelesstroubleshootingguide/commands#lsusb

page explaining how relevant bash command work

sudo lsusb -v

the relevant output is

code:

bus 001 device 002: id 148f:2070 ralink technology, corp.  device descriptor:   blength                18   bdescriptortype         1   bcdusb               2.00   bdeviceclass            0 (defined @ interface level)   bdevicesubclass         0   bdeviceprotocol         0   bmaxpacketsize0        64   idvendor           0x148f ralink technology, corp.   idproduct          0x2070   bcddevice            1.01   imanufacturer           1 ralink   iproduct                2 802.11 g wlan   iserial                 3 1.0   bnumconfigurations      1   configuration descriptor:      blength                 9      bdescriptortype         2      wtotallength           67      bnuminterfaces          1      bconfigurationvalue     1      iconfiguration          0      bmattributes         0x80       (bus powered)      maxpower              450ma      interface descriptor:       blength                 9       bdescriptortype         4       binterfacenumber        0       balternatesetting       0       bnumendpoints           7       binterfaceclass       255 vendor specific class       binterfacesubclass    255 vendor specific subclass       binterfaceprotocol    255 vendor specific protocol       iinterface              5 1.0       endpoint descriptor:         blength                 7         bdescriptortype         5         bendpointaddress     0x81  ep 1 in         bmattributes            2           transfer type            bulk           synch type               none           usage type               data         wmaxpacketsize     0x0200  1x 512 bytes         binterval               0       endpoint descriptor:         blength                 7         bdescriptortype         5         bendpointaddress     0x01  ep 1 out         bmattributes            2           transfer type            bulk           synch type               none           usage type               data         wmaxpacketsize     0x0200  1x 512 bytes         binterval               0       endpoint descriptor:         blength                 7         bdescriptortype         5         bendpointaddress     0x02  ep 2 out         bmattributes            2           transfer type            bulk           synch type               none           usage type               data         wmaxpacketsize     0x0200  1x 512 bytes         binterval               0       endpoint descriptor:         blength                 7         bdescriptortype         5         bendpointaddress     0x03  ep 3 out         bmattributes            2           transfer type            bulk           synch type               none           usage type               data         wmaxpacketsize     0x0200  1x 512 bytes         binterval               0       endpoint descriptor:         blength                 7         bdescriptortype         5         bendpointaddress     0x04  ep 4 out         bmattributes            2           transfer type            bulk           synch type               none           usage type               data         wmaxpacketsize     0x0200  1x 512 bytes         binterval               0       endpoint descriptor:         blength                 7         bdescriptortype         5         bendpointaddress     0x05  ep 5 out         bmattributes            2           transfer type            bulk           synch type               none           usage type               data         wmaxpacketsize     0x0200  1x 512 bytes         binterval               0       endpoint descriptor:         blength                 7         bdescriptortype         5         bendpointaddress     0x06  ep 6 out         bmattributes            2           transfer type            bulk           synch type               none           usage type               data         wmaxpacketsize     0x0200  1x 512 bytes         binterval               0  device qualifier (for other device speed):   blength                10   bdescriptortype         6   bcdusb               2.00   bdeviceclass            0 (defined @ interface level)   bdevicesubclass         0   bdeviceprotocol         0   bmaxpacketsize0        64   bnumconfigurations      1  device status:     0x0000   (bus powered)

so machine can see device, doesn’t donext!! whenever start again seem end here. again, maybe can see went wrong, suggest else or @ least suggest better documentation.

cheers

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