Help Needed Please!

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few of adobe apps cs6 filing start (photoshop, premiere, after effects) , affecting work. see error message below. please need help.

 

"photoshop cs6 (64 bit): application has failed start because side-by-side configuration incorrect. please see application event log or use command-line sxstrace.exe tool more detail."

 

thanks lot.

the application has failed start because side-by-side configuration incorrect. please see application event log or use command-line sxstrace.exe tool more detail.

 

this error known occur if machine missing correct runtime components of c++ system type (x86 or x64).

 

i know there patch announced windows 7 resolve issue. not windows os patch, visual c++ patch. please contact microsoft regarding or system update install microsoft security patches.

 

sxstrace tool helps in detailed diagnostics , trace errors.

 

see if of these helps if system os 64 bit-

 

microsoft visual c++ 2008 sp1 redistributable package (x64) -  http://www.microsoft.com/downloads/en/details.aspx?familyid=ba9257ca-3 37f-4b40-8c14-157cfdffee4e&displaylang=en

 

microsoft visual c++ 2010 redistributable package (x64) - http://www.microsoft.com/downloads/en/details.aspx?familyid=bd512d9e-4 3c8-4655-81bf-9350143d5867

 

a kb doc exists similar error in cs4 might want refer : http://helpx.adobe.com/creative-suite/kb/error-side-side-configuration-incorrect.html



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