Rendering Error: CS6 Quicktime crash- error (-1610153464)

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hello,

 

my employer purchased adobe suite cs6. use after effects job. have been getting following error whenever attempt render quicktime format.:

 

"after effects error: rendering error while writing file "c:\users\user1\desktop\file_name.mov". output module failed. file may damaged or corrupted. (-1610153464)"

 

 

i have searched solutions online. rebooted machine after reinstalling latest quicktime; deleted queued renders; made sure switch compatibility "afterfx.exe" windows 7. have grabbed recent updates.

 

one of our clients has asked files delivered in quicktime format. nice find resolution issue soon. aguidance issue in advance.

 

i glad provide machine specs if necessary.

two questions:

 

what quicktime codec indicated in delivery specifications?

 

and more fundamental....

do have quicktime installed on machine?  if so, version?



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