Audio Editor does not open in Captivate 6

unfortunately when try open audio editor nothing opens have use esc key move on (as if it's open it's not open).  i've tried opening timeline (double clicking audio or right-click edit...) , advanced audio management screen, window not there.  looked topic , seems there same issue captivate 4 , solution find application data folder , remove .dat file.  not system admin on computer cannot access file.  please me find solution community.  thanks

hello there,

 

please try this:

 

close captivate first.

 

for windows 7

please go c:> users> current user>  app data (hidden folder) > adobe> captivate 6.0 > rename folder oldcaptivate 6.0

 

for windows xp

please go c:>

c:\documents , settings>current user>local settings>application data>adobe>captivate 6.0 rename folder oldcaptivate 6.0

 

then launch captivate

 

note: make sure captivate 6.0 folder shold not empty

accessing folder , renaming, not require admin rights.

 

thanks.

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