Premiere Elements 11 - transition preview screen

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i have 64 bit windows 7 computer hd7870 video card. i've installed latest quicktime update , checked both adobe & windows latest updates , installed necessary.

 

when attempting preview transition list of available transitions, when hit play presented 3 black bars across the small preview screen, rendering transition unwatchable.

 

any clues on might causing , how fix it?

welcome forum.

 

i go amd web site, , check updated driver radeon hd7870 card. not trust os, or utility, tell if have latest - check amd web site.

 

good luck,

 

hunt



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