Photoshop asking for serial number when I have an active Creative Cloud subscription
i purchased year subscription creative cloud , when launch photoshop , click on license software, shows correct adobe id asks me serial number. how can fix this? on mac os x v. 10.8.2
hi cujodvm,
if had beta version of photoshop cs6 want uninstall , reinstall through adobe application manager. long installed through adobe application manager should have click "license software" button , sign in adobe id.
there issue photoshop cs6 happening right in product reverts trial after 3rd or 4th launch, our engineering team addressing product update. i'm not sure if related or not.
we have document issue
trial screen displays when open photoshop cs6
http://helpx.adobe.com/photoshop/kb/trial-screen-displays-you-open.html
-dave
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