Adobe Reader XI removing itself


we attempting pinpoint causing random users have adobe reader uninstalled.

 

not sure if recent updates (adobe or microsoft) trigger uninstall. dont't have group policies or batch files running perform uninstall task.

 

all can gather @ point it's randomly happing on workstations , in windows application log reporting following.

 

 

source: msinstaller

catorgory: none

type: information

event id: 11724

user: nt authority/system

 

product: adobe reader xi -- removal completed successfully.

 

for more information, see , support center @ http://go.microsoft.com/fwlink/events.asp.

 

anyone know this?

uninstall requires elevation on vista\win 7

what systems happens? did hear users asked confirm uac prompt?

 

do have acrobat installed on systems? if yes, customized adobe customization wizard?

there option in cw uninstall readers while installing acrobat.

 

can enable verbose msi logging on these systems and, if happens again, search value of  clientprocessid property in log file - if process same process id running on system, can possibly find out is.



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