Capture of 1920 x 1080i clips from Canon HV20, failed as PP CS5.5.2 says Camera Off line ?

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capture of clips canon hv20 has worked 5 years, pp cs5.5.2  "says off line". using i7 64 bit computer, happened since motherboard replaced ?

 

new cabling has been installed , did not fix issue. canon has checked camera , output correct hdv listed in premiere pro cs5.5.2

 

any ideas ?

 

thanks.............

 

ps windows capture video camera on firewire when camera turned on, but, pp cs5.5.2 not respond.

the hv20 shoots 1440x1080, need hdv sequence, not hd square par.



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