Re-installing CS4 Design Premium


i have windows xp operating system.  i've had cs4 installed several years , had no problem until recently.  use photoshop.  recently, began not saving photos .jpegs.  uninstalled , have been trying re-install it.  i've tried installing entire suite, photoshop, in design , illustrator and, finally,  photoshop.  came message "installation failed".  there no information on why installation failed or how resolve it.  i've turned off anti-virus , firewall protection (also disconnected ethernet) every time.  why happening , how can re-install cs4?



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