ACR to CS6 problem

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after adjusting raw image in acr , clicking'open', display switches photoshop cs6 , shortly after box appears indicating percent download. box indicates completion, switches off , new box appears.

this says cs6 has encountered aroblem , must close, , windows search answer , let me know if answer found. date nothing , problem continues.i have switched jpeg exposure time being, testing raw on daily basis. advice welcomed.

good day!

have tried whether free dng converter can convert raw files , photoshop process dngs?

http://www.adobe.com/support/downloads/product.jsp?product=106&platform=macintosh&promoid= htenc

 

boilerplate-text:

are photoshop , os updated , have performed usual trouble-shooting routines (trashing prefs keeping command-alt-shift/ctrl-alt-shift pressed while starting photoshop after making sure customized presets actions, patterns, brushes etc. have been saved , making note of preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)?

 

regards,

pfaffenbichler



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