Creative Cloud Installation Failed Download Error - Error Type -7 and Error Code - 401

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i subscribed creative cloud in december 2012 , have been trying install applications, "installation failed" through adobe application manager. (see screenshot)

 

adobe-error-1-8-2013.jpg

 

here line log file:

01/08/13 11:08:48:346 | [warn] |  | asu | pdapp | downloaderror |  |  | 6120 | download error has come gde error type - -7 , error code - 401

 

i tried searching same error code in "knowledge base" couldn't locate any.

 

i on windows 7 (x64) machine. have cs5.5 installed.

 

anyone have problem? please or point me in right direction if can. thanks!

check towards bottom of page:  http://helpx.adobe.com/creative-suite/kb/troubleshoot-creative-cloud-installation-download .html



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