Captivate 5 Will Not Launch

our school uses captivate 5 when launch progrma freezes on start screen.  informed delete fonts our dept. wanted know list of fonts prior going in , deleting them all.  can please provide me list or explain why need delete of 'extra' fonts desktops.

 

thanks!

john

you don't *have* delete them all, delete them 1 @ time.  or remove them , copy them in batches of 10 identify problem.  that's not saying won't encounter problem more once if have multiple 'bad' fonts.

 

there's reply in thread: http://forums.adobe.com/thread/800029 mentions called frenzy font (font frenzy?) may indicate typeface causing problem.

 

let know find.

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