CANNOT SCAN INTO PSE8

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i have hp  6380  all-in-one.  can print on pse 8 cannot scan program.  when try, error message there no wia-supported device detected.  do, please?

 

have ever disabled twain plug-in e.g. if experienced program crashing on start up?

check have twain 8ba file in plug-ins folder or not been renamed tilde (~) symbol or twainold.

 

if that’s not case may need check drivers date.

 

see these notes:

 

http://kb2.adobe.com/cps/408/kb408850.html

 

 



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